Privacy policy

Responsable y contacto

For any privacy-related query, you may write to hola@albacasas.com or use the contact form.

Before considering this policy final, the responsible party’s legal name, CIF/NIF, address, applicable registration details and the contact channel for the data controller must be validated and included.

Datos que tratamos

Podemos tratar el nombre, teléfono, correo electrónico, país, contenido de la solicitud y, cuando se solicita una valoración, los datos del inmueble y fotografías que la persona decida adjuntar.

Within Círculo Alba a person may share the details of a recommended third party. They should only do so if that person has consented to their data being communicated to Alba Casas to manage the recommendation.

Finalidad y base

Usamos esta información únicamente para responder a una consulta, preparar una valoración, coordinar una llamada o visita, y dar continuidad a la relación inmobiliaria solicitada.

El tratamiento se basa en la solicitud de la persona interesada y en el consentimiento manifestado al enviar el formulario.

The legal basis, retention periods, processors or suppliers and any applicable international transfers must be reviewed and defined by the privacy advisory team before the final version.

Conservación y destinatarios

Los datos se conservan durante el tiempo necesario para atender la solicitud y cumplir las obligaciones aplicables. No se venden ni se ceden para fines publicitarios.

Las fotografías y datos del inmueble se emplean únicamente para valorar la solicitud y preparar la conversación con el asesor.

Free guide and authorized follow‑up

You can read the sales guide on the website without leaving any details. To receive the PDF we request name, email and phone. We process delivery based on your request. Commercial follow-up by email and commercial calls require separate optional authorizations and do not condition the download.

We record the origin, language, date, version of the informed text and the authorized channels. You can withdraw consent from the link in the email or the download screen, or by writing to hola@albacasas.com. Withdrawal applies to requests for this guide associated with the same email. There are no automatic sign‑ups to campaigns or automated decisions about your property.

Request data will be retained for as long as necessary to deliver the guide and resolve incidents. Authorised follow-up will be maintained until consent is withdrawn or it is no longer necessary for that purpose; thereafter, retention will be limited to the applicable obligations and evidence of consent or its withdrawal. The specific retention periods and hosting and email providers must be validated with Alba Casas’ privacy advisers.

Tus derechos

Puedes solicitar acceso, rectificación, supresión, limitación u oposición escribiendo a hola@albacasas.com. También puedes presentar una reclamación ante la autoridad de protección de datos competente.

Círculo Alba Review

The professional review must expressly include Círculo Alba workflows, the processing of recommended third‑party data, invitations, opportunity tracking and operational communications.

Pre‑campaign review

Before activating advertising, email marketing or lead-generation campaigns using third-party data, Alba Casas must document approval from its legal and privacy advisers.

The review must confirm the legal basis for each campaign, consent where required, the opt‑out mechanism, recipients or providers, retention periods, any applicable international transfers and the processing of recommended contacts via Círculo Alba.